Scorecard/QA intelligence (QAi)
What perspectives need to be taken into account when talking about a Governance Test Scorecard?, How to organize the collection of indicators in a QA Scorecard?, What kind of indicators should be kept in mind and how to interpret the information they offer?, How to represent the fulfillment of the objectives associated with quality assurance?
Through this quality assurance service, the strategic premises that have been defined and transferred across the organization are identified.
Special interest is placed on three key aspects that are often recurring in all companies:
- The improvement of quality.
- The optimization of costs.
- The compliance with the TTM (time to market).
This perspective marks a possible way to organize the indicators in a Dashboard, identifying strategic objectives and measuring them by means of indicators that help to make decisions through intelligence in software quality assurance (iQA).
In addition, the perspective of the Scorecard to the Governance of Tests is expanded, accredited in the TMMi reference model and taking into account product quality, process quality, and productivity through two fundamental views:
- An Operative view, which shows those indicators that allow to monitor the status of the process, product,
- An Executive view, which shows in a consolidated way the results of compliance with the objectives set.