Traditionally, companies in this sector have been responsible for managing large critical infrastructures that, until relatively recently, remained outside the global connection process of other organizations.
With the popularization of trends such as the Internet of Things (IoT), M2M, Smart Cities, etc., these companies have adapted their business models to jump on the digital car
Utilities offer essential services to millions of users and thousands of companies. An error in their systems can be fatal both economically and socially. Also, managing large amounts of private data make them very attractive to cybercriminals. On the other hand, they need to ensure that they comply with the different regulations of the areas in which they operate in matters as diverse as environmental or consumer information.
The trading through the online channel also gains ground in this sector, and the release of products and services makes their management and communication with the customer through the Internet become a key aspect in the business development and in the excellence of the service to the user.
Improve efficiency and operational agility.
Avoid fraud in the provision of services.
Avoid vulnerabilities in infrastructure systems.
Control and ensure the quality of service.
Optimize customer relationship.
Protection against fraud and infrastructure vulnerabilities.
Comply with regulations and standards.